Key benefits of total managed IT outsourcing service:

1. Better cost control and minimum supervising of IT staffs
2. Minimum system downtime guaranteed
3. Increase productivity and better support

Total managed IT outsourcing service scope includes following:

1. Remote problem troubleshooting and fixing
2. On-site IT support in case problem cannot resolved remotely
3. eSupport system for Incident and Problem Management and Knowledge Management
4. Automated anti-virus and Patch Management
5. Proactive network and server monitoring for Availability and Capacity Management
6. Perform the full product life cycle including installations, moves, add or changes (IMAC) for PC, laptops, printers and servers as in Change Management

For a more detailed description of our IT Outsourcing Services, please contact our sales Department at sales@ppn.com.hk or Click Here.