Waiting in lines, it
is something we all must do. We encounter lines everywhere we go; while
shopping, checking into hotels, at hospital and clinics, at the airport,
etc. In a traditional, queuing environment, customers can be left confused
as to what line to stand in, what counter to go to when called, and not to
mention distracted from noisy, crowded environments.
A branch office or
location may serve multiple categories of service requiring special
attention. A location could also serve customers in different locations,
requiring movement from one side of a large room to another or even
movement to a different room within a building or complex. Our solutions
are geared toward making the customer experience as easy to understand as
possible. Q- MATIC takes into account every aspect of a branch, from its
physical layout to the number of customers it sees, and tailors a solution
that best enhances the overall customer experience.